Who is Last Bubbles?
Last Bubbles is the first and only daily wine deal that is 100% sparkling! Every morning you can expect an email from us with a hand-picked sparkler priced well-below retail, with notes including flavor profile, production methods, serving recommendations, and plenty of fascinating stories about the farmers and vintners who make it all happen.
Last Bubbles is the brainchild of a group of entrepreneurs and longtime experts in various arenas in the global wine business. We’re Napa Valley-based, globally-trained connoisseurs who’ve been doing this sort of thing for decades. Besides sipping bubbly a BIT too early in the day, we're true professionals.
How can I earn and use credits at Last Bubbles?
You earn credits toward future purchases simply by inviting your friends. If a friend signs up for an account through your referral, they receive $10 in credits when opening their account, and you receive $30 in credits when they place their first order - et voilà! And, if you are the lucky person to purchase the last bottle of bubbles we are offering that day, you get $50 in credits instantly, and placed directly into your account!
Is Ground Shipping always free?
Yes! As long as you buy the minimum amount stated in the shopping cart then the shipping is on us. This applies to anywhere we ship in the U.S., but excludes Alaska and Hawaii.
How long before I receive my wine?
During our regular shipping season, your order ships within 2-5 business days (oftentimes, even sooner!) If your order isn't received in 10 business days, please email us at [email protected]. In the summer months (typically May-October) we will hold your order if you select HOLD at checkout) until the temperatures have lowered to a safe shipping temperature. This is for your benefit and the integrity of your wine! Heat is wine's worst enemy. We have a variety of additional summer shipping options available at checkout.
I want you to ship my wine ground mid-July in a heat wave. Can you?
Choosing the hold option during the summer months is always your best bet. But if you need that bottle now (trust me, we understand), your next best option is to utilize an ice pack (an option for most states at checkout). Keep in mind, inclement weather can cause popped corks, leakage, and major damage to the wine itself. Even an ice pack will give out within a couple of days of transit in high temps, so keep that in mind when choosing your shipping/hold method on the checkout page.
The hold option will keep your wine in our temp-controlled warehouse until the weather cools (typically our heat hold runs from May to October, with variation each year).
The wine that I want to order is no longer on the website. How do I order it?
We put up a new wine offer each day. Usually, we sell out, and when it's gone, it's gone... right? Well, there's always a possibility of customer cancellation. Feel free to email us at [email protected] to check if we have a spare bottle or two.
I want to order over the phone or through email. Can I?
Nope, sorry. All orders must be placed through the website. If you have special instructions, please enter them into the shipping notes box while placing your order. Please see the next question to understand why we do this.
Why can’t I call or drop by? Can I talk to a live person?
Last Bubbles is what we call "lean and mean." We run a tight ship with no frills, and that’s to keep prices down and keep the deals coming. Being "email only" lets us consolidate our efforts and energy into doing just that.
We are available Monday-Friday, 8am-5pm (Napa Time). Emails sent after-hours on a Friday or over the weekend will be answered in the order received when we return to the office.
If you have a comment or suggestion that does not require a response, feel free to leave us a voicemail at 707-273-1706. If you prefer to use our voicemail for a service request, be sure to state your name and email address in your message, as our reply will come via email.
It is too hot to ship now but I want to buy today's wine.
We can hold for up to two weeks during the regular shipping season, and for an extended period of time during the summer season. If you have a specific ship date, choose a shipping option at checkout, and put your requested ship date in the shipping notes box. If you want to hold for the summer and ship in the fall when temps cool, choose the hold option at checkout.
How do I return a defective product?
Just email us at [email protected]! We stand behind every bottle we sell, and we know that sometimes you can get a bad bottle (just like with a dozen eggs or a dozen oysters, right?) If you feel you have a bad bottle, please let us know via email, and we'll take care of it for you.
We generally cannot accept returns of wine in your possession longer than 6 months, as we have no way of knowing your specific storage conditions. We hope you understand. We will, however, review this on a case-by-case basis.
Lastbubbles.com guarantees the excellent provenance of the wine it sells. We will happily return, refund, credit, or exchange bottles that suffer from the following conditions:
- Wine that is leaking on arrival
- Incorrect fulfillment (wrong vintage, etc.)
- Shipping problems that are clearly the fault of the shipper or Last Bubbles
Can I use a faster shipping method?
Yes. We offer Overnight and 2 Day Air at reduced costs to most states. Wine is heavy and the cost to ship faster is expensive, but as always, we will quote you the lowest price we can.
Do you insure your shipments?
You are automatically opted into shipping insurance at checkout. It is 1% of the subtotal and will cover you in case of loss or damage in transit. If you do not want this protection, you may deselect the 'Shipping Insurance?' box at checkout.
What payment options do I have?
You can pay using Visa, MasterCard, American Express, and Discover. We do not accept checks or money orders.
Can I send my order as a gift?
Aren’t you thoughtful! Who doesn't want to pop a bottle of bubbly on a special occasion? We’re thrilled to help you make someone’s day. Just enter a message in the gift message section at checkout, and we'll send it along, making sure not to include an invoice.
Can I buy a gift certificate?
We don't have physical gift certificates, but you are welcome to purchase gift credits to put into another account. Just email us at [email protected] to set this up!
What is your invite policy?
You may invite family and friends to our site as a way to promote the site and earn referral credits. However, please refrain from opening multiple accounts to acquire referral credits. You cannot send multiple orders to the same address under different accounts to acquire credits. One invite per address and per credit card (and we do check!) If we find a customer has done any of this, all associated orders will be canceled and the accounts will be blocked. We have the last judgment on all orders and can cancel if we feel the system is being abused. Help us keep Last Bubbles fun!